Privacy Policy
Last updated: October 2025
1. Information collection
SuperSky collects limited personal and business information to provide and improve our services. This may include:
Account information such as your name, business name, and email address
Usage data like call logs, message summaries, and interaction timestamps (for analytics and service improvement)
Payment information if you subscribe to a paid plan (processed securely through third-party payment providers)
Communications you send us via email, chat, or support channels
We do not record or store full call audio unless explicitly enabled by the user for quality assurance or training purposes.
2. How we use your information
We use your information to:
Provide, operate, and maintain the SuperSky platform
Improve call accuracy, personalization, and AI agent performance
Respond to customer inquiries and support requests
Send product updates or feature announcements (if you’ve opted in)
Ensure account security and prevent fraudulent activity
SuperSky does not sell or rent your personal data to third parties.
3. Cookies
This site may use cookies or local storage to improve functionality and performance. You can disable cookies in your browser settings if you prefer.
4. Third-Party services
We may use trusted third-party services to operate certain parts of our system (e.g., hosting, analytics, payment processing, or AI infrastructure). These providers may process limited data on our behalf under strict confidentiality agreements.
Examples include:
Google Analytics for anonymized usage insights
Stripe or similar providers for secure payment processing
OpenAI or comparable AI APIs for voice and text understanding
Please review the privacy policies of these services for more details.
5. Data Retention
We only retain personal data as long as necessary to respond to inquiries or fulfill legitimate business purposes.
6. Your rights
You may request to access, update, or delete your personal data at any time by contacting us at support@nestly.com
7. Security
We implement industry-standard security measures, including encryption, access controls, and regular audits, to protect your data from unauthorized access, alteration, or disclosure.
8. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date above.
If you have any questions about these terms, feel free to reach out.